March 10 - Club Meeting

Stephanie Cosgrove provided today's program, which was on the subject of "Action Learning".  She has used this tool extensively in the Leadership Development Programs she conducts within the Wells Fargo organization.  It provides a framework for small groups of people to engage in discussion to resolve issues or find solutions to problems.  She used the time within our meeting to set up a discussion and asked the group to come up with a problem statement.  The one chosen was:  "We need to increase membership in our club"  The rules are that members of the group can only make statements that are in response to questions posed about the problem within the group.  After a period of discussion time, members write down what they now think the true problem is and there must be 100% consensus on what the problem really is before getting to a solution.  This process requires a coach.  It produces diversity of thought and turns people into better listeners and better questioners.  Stephanie noted that Wells Fargo has used the process to successfully address a number of different issues within the organization.